Terms and Conditions Soho Painting and Decorating
Effective Date: 12.04.2025
Company Name: Soho Painting and Decorating
Website: https://sohopaintinganddecorating.co.uk
Welcome to our website. These Terms and Conditions (“Terms”) govern your use of our site and services. By using this website and/or hiring our services, you agree to be bound by these Terms. If you do not accept any part of these Terms, please do not use our site or services.
1. Definitions
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“We”, “us”, “our” refer to Soho Painting and Decorating, the service provider.
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“You”, “your”, “client”, or “customer” refers to the user of our website or the recipient of our services.
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“Services” refers to the painting, decorating, plastering, rendering, dry lining, wallpapering, and related services offered by Soho Painting and Decorating.
2. Use of Website
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You agree to use this website only for lawful purposes.
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You must not attempt to gain unauthorised access to our systems, interfere with functionality, or copy the content for commercial use without permission.
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All website content is for informational purposes only and may be subject to change without notice.
3. Booking of Services
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Service bookings may be made by phone, email, or via our website.
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Bookings are not confirmed until you receive written or verbal confirmation from us.
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We reserve the right to decline or cancel any booking at our discretion.
4. Deposits and Payment Terms
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A deposit may be required to confirm bookings, especially for large-scale or custom jobs.
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Final payment is due upon completion of the work unless agreed otherwise in writing.
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Accepted payment methods include bank transfer, debit/credit card, or cheque.
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Overdue payments may incur a late fee of 5% per month, and legal action may be pursued for unpaid balances.
5. Cancellations and Rescheduling
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You may cancel or reschedule a job with at least 48 hours’ notice at no charge.
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Cancellations made with less than 48 hours’ notice may result in a cancellation fee to cover lost time and preparation costs.
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We reserve the right to reschedule due to weather, supply delays, health emergencies, or unforeseen circumstances.
6. Quotations
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All quotes are free and valid for 30 days unless otherwise stated.
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Quotes are based on visible work and accurate information provided by the client.
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Additional charges may apply if the scope changes, or if extra repairs, materials, or labour are required that were not initially visible or included.
7. Materials and Colours
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We use trusted suppliers and quality materials for all jobs.
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Colour selection is the responsibility of the client. We are not responsible for dissatisfaction due to incorrect colour choices once work has commenced.
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We recommend sampling colours beforehand and are happy to provide guidance.
8. Customer Responsibilities
You agree to:
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Provide clear access to the work area.
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Remove valuable or fragile items before work begins.
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Allow safe storage of materials and equipment on-site if necessary.
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Ensure electrical outlets and water supplies are functional and accessible where required.
9. Liability and Warranty
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We carry full public liability insurance and take care to protect your property and belongings.
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While we take every precaution, we are not responsible for minor damage (e.g., to nails in walls, scuffs) during preparation or painting.
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We guarantee our workmanship for 12 months from completion, covering flaking, peeling, or defects caused by poor application.
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This warranty does not cover damage from damp, leaks, structural issues, third-party interference, or client misuse.
10. Site Safety
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We follow health and safety protocols and ensure our team is trained and insured.
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Clients and children/pets should avoid active work areas while work is ongoing to reduce risk.
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Where scaffolding or elevated platforms are used, we ensure compliance with local safety laws and working at height regulations.
11. Intellectual Property
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All content on this website, including text, graphics, logos, designs, and photos, is owned by or licensed to Soho Painting and Decorating.
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You may not reproduce, modify, distribute, or commercially exploit any content without our written permission.
12. Privacy Policy
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By using our site or contacting us, you consent to our use of your data as outlined in our [Privacy Policy].
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We never sell your information to third parties and take reasonable steps to protect your data.
13. Testimonials and Media
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If you submit a testimonial, review, or photo to us, you grant permission for us to display it publicly for promotional purposes, unless you request otherwise in writing.
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During or after a project, we may take photographs of our work. These may be used in our portfolio, website, or social media unless you specifically request in writing that we do not.
14. External Links
Our website may include links to third-party websites for your convenience. These are outside our control and not governed by our Terms or Privacy Policy.
15. Force Majeure
We are not liable for failure or delay in performing services due to events beyond our reasonable control, including but not limited to extreme weather, fire, flood, labour disputes, material shortages, or acts of God.
16. Disputes and Resolution
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We aim to resolve disputes promptly and fairly. Please contact us first with any concerns.
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If an issue cannot be resolved informally, we may refer the matter to mediation or arbitration in accordance with local business dispute procedures.
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These Terms are governed by the laws of [Insert Country/Region, e.g., England and Wales]. Disputes shall be subject to the jurisdiction of the local courts.
17. Changes to Terms
We may update or change these Terms and Conditions at any time. Changes will be posted on this page. Continued use of the website or services after changes constitutes acceptance of the updated terms.
18. Contact Us
For questions or concerns about these Terms, contact us:
Soho Painting and Decorating
📞 020 3002 6620
📧 [email protected]
🌐 https://sohopaintinganddecorating.co.uk
